Manage Customer Complaints Efficiently
Track complaints, assign engineers, manage customer requests and resolve issues faster from one centralized platform.
Complaint Registration
Seamlessly log, categorize, and prioritize incoming customer complaints.
Team Assignment
Dispatch service requests and allocate technicians dynamically.
Document Management
Attach work orders, technical sheets, and supporting documents.
Status Tracking
Monitor SLA compliance, ticket status, and resolution metrics.
Complaint & Service Management System